Last Updated: 01 December, 2025
TrueLink Technologies a unit of Academic Pathways Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit truelinktechnologies.com, use our services, or interact with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
(As defined under India’s SPDI Rules, IT Act, DPDP Act 2023, and applicable U.S. laws such as CCPA/CPRA)
- Name
- Email address
- Phone number
- Address
- Company/organization details
- Account login data
- Billing details (processed securely via third-party payment gateways—no card numbers are stored by us)
1.2 Sensitive Personal Data (SPDI – India)
We generally do not collect SPDI such as health records, financial passwords, biometric data, etc. If required for any service, we will obtain explicit consent.
1.3 Automatically Collected Data
- IP address
- Browser type
- Device information
- Cookies and tracking technologies
- Pages visited and time spent
- Referring URLs
1.4 Information from Third Parties
We may receive information from:
- Analytics providers (Google Analytics, etc.)
- Advertising partners
- Social media integrations
2. How We Use Your Information
We may use your information to:
- Provide and improve our services
- Respond to inquiries
- Personalize user experience
- Process orders or project requirements
- Send updates, newsletters, or marketing communications
- Conduct analytics and website optimization
- Comply with legal obligations
- Prevent fraud or misuse of services
We use your data only for lawful purposes, consistent with Indian laws (DPDP Act 2023, SPDI Rules) and U.S. regulations (CCPA, COPPA, FTC Guidelines).
3. Legal Basis for Processing (India & U.S.)
India (DPDP Act 2023 & IT Act 2000)
We process data on the basis of:
- Explicit consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
United States
While there is no federal privacy law, we comply with:
- CCPA/CPRA (California Consumers Privacy Act)
- CalOPPA (California Online Privacy Protection Act)
- COPPA (Children’s Online Privacy Protection Act)
- FTC Act (unfair or deceptive practices)
4. Cookies and Tracking
We use cookies and similar technologies to:
- Improve site functionality
- Analyze user behavior
- Personalize content
You may disable cookies in your browser settings.
For California users, a “Do Not Track” (DNT) signal is honored as required by CalOPPA.
5. How We Share Your Information
We do not sell personal data.
We may share information with:
- Service providers (hosting, analytics, marketing tools)
- Payment processors
- Legal authorities, when required
- Affiliated entities, only if needed for service delivery
All third parties with whom we share data follow contractual confidentiality and data-protection standards.
6. International Transfers
Your data may be stored or processed outside your home country, including in India, the United States, or other jurisdictions.
We ensure adequate safeguards through:
- Standard contractual clauses
- Data-processing agreements
- Industry-standard encryption and security measures
7. Data Retention
We retain personal data only as long as necessary for:
- The purpose for which it was collected
- Compliance with legal obligations
- Business or security requirements
You may request data deletion at any time (see Section 10).
8. Security Measures
We use administrative, technical, and physical safeguards to protect your data, including:
- SSL encryption
- Access controls
- Regular audits
- Secure data storage systems
However, no method of transmission online is 100% secure.
9. Children’s Privacy (COPPA Compliance)
Our website does not target children under 13.
We do not knowingly collect personal information from minors.
If you believe a child has provided information, contact us immediately for deletion.
10. Your Rights
10.1 Rights Under Indian Law (DPDP Act 2023)
You have the right to:
- Access your data
- Correct inaccurate data
- Withdraw consent
- Request deletion
- Know how your data is processed
- Nominate someone to exercise your rights
10.2 Rights Under U.S. Laws (CCPA/CPRA)
California users have the right to:
- Know what data is collected
- Request access
- Request deletion
- Opt-out of data selling or sharing
- Non-discrimination for exercising rights
To exercise any rights, contact us (see Section 14).
11. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy occasionally.
The “Last Updated” date will reflect the latest version.
13. Grievance Officer (India – Mandatory Rule)
In compliance with the IT Act 2000 and DPDP Act 2023, the Grievance Officer is:
Name: Zainab Feroz
Email: zain@truelinktechnologies.com
Address: B-801 New Ashok Nagar Delhi, India
Response Time: Within 15 days
14. Contact Us
For any questions or privacy concerns:
TrueLink Technologies
Email: info@truelinktechnologies.com
Website: truelinktechnologies.com