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How to delete your SocialFlow data
You can remove SocialFlow’s access to your social media accounts, and have us delete your data, at any time.
SocialFlow is a service of TrueLink Technologies, a brand of Truelink Group, that publishes approved posts to the social media accounts a business connects. This page explains how to disconnect those accounts and how to have us delete the data we hold.
01Disconnect an Account Yourself
- Facebook, Instagram and Threads: Facebook Settings → Security and login → Business integrations (or Apps and websites) → select “Truelink SocialFlow” → Remove.
- Google Business Profile: go to myaccount.google.com/permissions → Truelink SocialFlow → Remove access.
- LinkedIn, Pinterest, X and Reddit: open the platform’s settings for connected or authorised apps → Truelink SocialFlow → Remove or revoke.
- In SocialFlow: Settings → Connected accounts → Disconnect.
02Ask Us to Delete Everything
Email info@truelinktechnologies.com with the subject “Delete my SocialFlow data”, from the email address on your account. Include your business name and the accounts to delete.
03What Happens Next
Within 30 days, we delete the access tokens, account details, scheduled posts and performance data we hold for those accounts. We email you to confirm. We keep only what the law requires us to keep, such as invoices.
If you removed SocialFlow from Facebook, we receive a deletion notice from Meta and start the same process automatically. We give you a confirmation code you can use to check the status.
A brand of Truelink Group
Want your data deleted?
Email us and we will delete your SocialFlow data within 30 days, then confirm by email.